Service Cluster of Divisional Secretariat
Civil Registrations
Issuance of Permits
Issuing of Certificates
Payment of Pensions
Land Administration
Social Welfare and Benefits
Procurements
Development Program
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Disaster Management
| Contact Point | Address | Telephone |
| Ministry of Disaster Management | Vidya Mawatha, Colombo 07 | +94 112 665 352 |
| National Disaster Relief Service Center | Vidya Mawatha, Colombo 07 | +94 112 665 258 |
| Disaster Management Center | Vidya Mawatha, Colombo 07 |
+94 112 136 136 |
| District Disaster Management Coordinating Unit | 13/1, Gnanodaya Mawatha, Kalutara | +94 342 222 912 |
Disaster Management Plan - 2022
Citizen Charter of Divisional Secretariat

| Serial No | Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible |
| 01 | countersigning of residency certificates | National Identity Card | 03 Minutes | Certification officer/AO/Ast.Div.Sec |
| 02 | Issuing of valuation certificates | Completed certificate | ½ Hour | Divisional Secretary |
| 03 | Issuing of income certificates | Application certified by the div secretariat | ½ Hour | Asst Div Sec/Div Sec |
| 04 | Issuing Birth/Death/Marriage Certificates | Formless process | 05 Minutes | Additional Dist. Registrar |
| 05 | Approval to release of compulsory savings | Respective application form | 05 Minutes | Div Sec/Ast.Div.Sec |
| 06 | Issuing Dry Rations cards | Relevant application | 10 Minutes | Asst Div Sec |
| 07 | Issuing of Income certificate | Application with the documents | 1 Hour | Accountant |
| 08 | Issuing of assessment certificate | Assets deed with recommendation from GN | ½ Hour | Div Sec |
| 09 | Issuing of land license after approval | Approved Application | 1 Day | Div Sec |
| 10 | Recommendation of miscellaneous subsidies | Prescribe from with recommendation from social services officer | 1 Weeks | Div Sec / Asst Div Sec |
| 11 | Approval of public donations | Prescribe from with recommendation from social services officer | 4 Days | Div Sec / Asst Div Sec |
| 12 | Payments of samurdhi grants | Application with written supporting documents | 3 Days | Div Sec/Ast.Div.Sec |
| 13 | Subsidies paid by Social Development Fund | Application with recommendation | 1 Days | Div Sec |
| 14 | Provision of solutions for electricity objections | Electricity objections summons letter | 2 Weeks | Div Sec/Ast.Div.Sec |
| 15 | Approval of loans mortgages on land title deed | Land title deed | 1 Day | Div Sec |
| 16 | Recommending Electricity Application | Recommended application with deed | ½ Hour | AO/Asst Div Sec |
| 17 | Issuing of license to transport animals | Application approved by veterinary surgeon | ½ Hour | Asst Div Sec |
| 18 | Issuing of timber permit | Recommended Application | 2 Days | Div Sec |
| 19 | Issuing of senior citizenship Identity Card | Birth Certificate or Identity card | 1 Day | Asst Div Sec |
| 20 | Transferring of ownership of gift of land | Deed of land and application | 2 Weeks | Div Sec |
| 21 | Naming of succession for gifted land | Common 155 application with recommendation | 3 Weeks | Div Sec |
| 22 | Registration of birth after prescribe time | Application together with documentary evidence | 4 Weeks | Additional District Registrar |
| 23 | Provision of disaster loans | Application with recommended from GN | 2 Weeks | Asst Div Sec |
| 24 | Issuing of timber transport license | Application | 4 Weeks | Div Sec |
| 25 | Naming of transfer of license land | License and GN report | 1 Day | Div Sec |
| 26 | Issuing of liquor permit | Recommended report from excise dept | 2 Hours | Div Sec |
| 27 | Submitting of National Identity Card to RGD | Application recommended by GN | 3 Days | AO/Asst Div Sec |


















